Our Mission
To deliver safe, reliable water in a cost-effective and environmentally sustainable manner.

Our Vision
To anticipate and plan for evolving regulatory requirements, water supply and demand, and customer expectations by effectively and responsibly managing our organization and water resources.

Our Value – Our Customers
Our customers are the foundation of the San Dieguito Water District, and we place great value in providing them with such a vital resource. Knowing that, we commit to providing exceptional service, performed by a dedicated and knowledgeable workforce, and making responsible, transparent decisions with the best interests of our customers in mind.

At the August 15, 2018 District Board meeting, the San Dieguito Water District Fiscal Year 2018/19 (FY19) Strategic Plan (Plan) was accepted by the Board of Directors.  The Plan serves as a guide for the District as we strive to continuously meet the District’s Mission, Vision, and Values.  Specific objectives were established for each of the District’s five Strategic Focus Areas.  A summary of the objectives along with their current status is shown below.  The entire Plan can be found here.

Fiscal Responsibility Focus Area

Goal: Develop and maintain financial plans and policies that ensure that the District is always working in a fiscally responsible, transparent, and sustainable manner.

FY20 Objectives Responsible Division Status
Conduct Update to Water Rate Study Administration Not yet started
Update Asset Valuation Study Administration/Engineering Not yet started
Update long-term CIP Plan Engineering Not yet started
Complete Budget Development Administration  
Complete Fee and Charge Study Administration 100% complete

 

 

 

 

 

 

Customer Service, Education, and Outreach Focus Area

Goal: Provide quality service to our customers by being responsive to their needs and communicating with them through active education and outreach programs.

FY20 Objectives Responsible Division Status
Sponsor 2 landscape workshops Administration 100% complete
Attend 2 water conservation events Administration 50% complete
Produce 6 Constant Contact Newsletters Administration 33% complete
Participate in the North County Water Agencies 4th Grade Poster Contest Administration Not yet started
Complete Public Works Yard Demonstration Garden project Engineering 60% complete
Conduct an Advanced Metering Infrastructure Pilot Program Operations 60% complete

 

 

 

 

 

 

 

Organizational Effectiveness Focus Area

Goal: Develop and retain a knowledgeable and well-trained workforce and continuously review and update the District’s policies, procedures, and work methods in order to find opportunities to increase efficiencies.

FY20 Objectives Responsible Division Status
Complete SDWD's Administrative Code update Administration 95% complete
Complete a cross-training program (Maintenance to Systems) Operations 50% complete
Send 2 employees to supervisor/management training Administration/Operations 100% complete
Update SDWD's Standard Operating Procedures Manual Administration/Operations 100% complete
Continue working with OMWD and SFID on potential areas for collaboration Administration/Operations/Engineering Ongoing

 

 

 

 

 

 

Asset Management Focus Area

Goal: Plan, prioritize, and adequately fund the maintenance and replacement of the District’s infrastructure, equipment, and facilities in order to maximize useful life of the assets in a cost effective manner.

FY20 Objectives Responsible Division Status
Update the SDWD Water System Master Plan with Asset Valuation Engineering Not yet started
Implement a pipeline assessment program Engineering 50% complete
Complete design of the transmission main air release and blow-off replacement project Engineering 10% complete
Complete transmission main anode bed replacement project Operations/Engineering 75% complete
Complete a distribution valve replacement project (60+ valves) Engineering Not yet started

 

 

 

 

 

 

 

Water Quality and Sustainability Focus Area

Goal: Provide District customers with high quality water from a diverse, reliable, and sustainable water supply portfolio.

FY20 Objectives Responsible Division Status
Complete Consumer Confidence Report Administration Not yet started
Comply with SB7X-7 (20% by 2020) or any new State-mandated water use reduction requirements Administration Ongoing
Complete Potable/Recycled Water Expansion Study Engineering Ongoing
Complete Public Health Goals Report (2022) Operations  
Complete Local Water Sales Agreement with the City of San Diego Administration Ongoing
Update the Water Supply Shortage Response Plan as required to meet new State-mandated requirements Administration Not yet started

 

 

 

 

 

 

 

 

 

 

FY19 Completed Objectives

Conduct update to Water Rate Study Administration
Update long-term CIP Plan Administration
Complete 2-year budget development Administration
Sponsor 2 landscape workshops Administration
Attend 2 water conservation events Administration
Participate in the North County Water Agencies 4th Grade Poster Contest Administration
Sponsor Rain Barrel Distribution Event (additional accomplishment) Administration
Send 2 employees to supervisor/management training Administration/Operations
Update SDWD's Standard Operating Procedures Manual Operations
Complete Homeland Security SCADA System Audit Operations
Implement a pipeline assessment program     Engineering/Operations
Complete 12" valve replacement on Santa Fe Dr. Engineering
Complete N. Coast Hwy 101 10" main replacement project Engineering
Complete emergency repair of 30" transmission main in El Mirlo (additional accomplishment) Engineering
Relocate 30" transmission main at I-5 and Manchester Ave. (additional accomplishment) Engineering
Complete annual Consumer Confidence Report Administration
Complete Potable Reuse/Recycled Water Expansion Study Administration
Complete Public Health Goals Report Administration
Convert Encinitas Ranch HOA common areas to recycled water (additional accomplishment) Engineering